JAN 28-FEB 1, 2023, ARIZONA BILTMORE RESORT, PHOENIX, AZ

Agenda

The event's full hourly schedule

22 Years of Great People and Great Times!

Centurion offers days of fantastic buying meetings, great education, fun and fruitful networking, entertainment and more, all in an amazing venue!

  • Discover new jewelry technologies
  • Find solutions to marketing problems from expert vendors
  • Accelerate business growth by staying ahead of the curve

Friday, January 27, 2023 


Noon - 1:00 am Next Day

Shuttle Buses from Phoenix Sky Harbor Airport to the Arizona Biltmore Resort for early arrivals. Upon arrival into Phoenix Sky Harbor International Airport, please proceed down the escalators to the baggage claim area. After claiming luggage, please proceed to the following door numbers in your respective arrival terminal and look for staff holding Centurion signage. DO NOT go outside the terminal. Should you have trouble locating staff, please call Destination & Conference Services at 520-820-4402.  Shuttles run about every half hour:

Terminal 4-Inside Door #1
Terminal 3-Inside Door #9

4:00 pm - 8:00 pm

Come to Registration and Badge Pick-Up in the Aztec Room just off the entrance lobby of the Arizona Biltmore for touchless badge pick-up via QR Code sent to all attendees in advance of the show by email. Be sure you have your QR Code email ready on your phone when you arrive to save time. Badge Lanyards and Show Bags are sponsored by Smart Age SolutionsM-T1 (front of Macarthur Ballroom) and TAB4 (front of Arizona Biltmore Ballroom).

Badge Lanyards & Show Bags Sponsored By


Saturday, January 28, 2023


7:30 am - 3:00 pm 

Golf Tournament

(warmups and Continental Breakfast 7:30-8:30, shotgun tee off at 8:30AM) at the Arizona Biltmore Golf Club, just across the road from the hotel's front drive. Lunch will also be served. Scramble-style tournament includes prizes for Men's and Ladies' Longest Drive, Closest to Pin and Winning Team. This year the tournament will be on the tougher of the two courses!


7:30 am - 8:00 pm

Come to Registration and Badge Pick-Up in the Aztec Room just off the entrance lobby of the Arizona Biltmore for touchless badge pick-up via QR Code sent to all attendees in advance of the show by email. Be sure you have your QR Code email ready on your phone when you arrive to save time. Badge Lanyards and Show Bags are sponsored by Smart Age Solutions, M-T1 (front of Macarthur Ballroom) and TAB4 (front of Arizona Biltmore Ballroom).

Badge Lanyards & Show Bags Sponsored By


8:00 am - 1:00 am Next Day

Shuttle Buses from Phoenix Sky Harbor Airport to the Arizona Biltmore Resort for early arrivals. Upon arrival into Phoenix Sky Harbor International Airport, please proceed down the escalators to the baggage claim area. After claiming luggage, please proceed to the following door numbers in your respective arrival terminal and look for staff holding Centurion signage. DO NOT go outside the terminal. Should you have trouble locating staff, please call Destination & Conference Services at 520-820-4402.  Shuttles run about every half hour:

Terminal 4-Inside Door #1
Terminal 3-Inside Door #9

All Day

Watch this website for download instructions for our Official Show App sponsored by NATURAL DIAMOND COUNCIL (NDC). NDC will also lead a very special at-show "Influencer" effort to editorially cover products and happenings at Centurion 2023 and broadcast the many posts to NDC's (and our influencers') wide consumer audiences! Featured Influencers for Centurion 2023 are: Bebe Bakhshi, Champagne Gem; Tracey Ellison, The Diamonds Girl; Benjamin Guttery, Third Coast Gems; Jennifer Heebner, jenniferheebner.com; and Kyle Roderick, Forbes.com. NDC will be based in the Prescott Room, adjacent to both Centurion's Meeting Room Exhibitors and the Arizona Biltmore Ballroom, site of all Centurion Breakfasts and Lunches.

Sponsored by


10:00 am - 6:00 pm 

Exhibitor Set-Up


1:00 - 3:00 pm

Centurion Tennis Tournament

Tennis is back for Centurion 2023, with the beautiful Arizona Biltmore Tennis courts now fully updated. Racquets and Tennis Balls will be provided. Wear proper Tennis attire. Arizona Biltmore Tennis Courts (facility has three tennis courts and 4 pickle ball courts). Refreshments and Snacks will be served.


6:00 - 7:00 pm 

Open Bar, Gold Room & Patio

Open Bars are sponsored by Bottom Line Marketing, F-T5-6,, Frank Lloyd Wright Ballroom.

Access with proper show badge.


9:00 - 11:00 pm 

Late Open Bar, Gold Room & Patio

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge.


Sunday, January 29, 2023


7:00 am - 7:00 pm

Come to Registration and Badge Pick-Up in the Aztec Room just off the entrance lobby of the Arizona Biltmore for touchless badge pick-up via QR Code sent to all attendees in advance of the show by email. Be sure you have your QR Code email ready on your phone when you arrive to save time. Badge Lanyards and Show Bags are sponsored by Smart Age Solutions, M-T1 (front of Macarthur Ballroom) and TAB4 (front of Arizona Biltmore Ballroom). (front of Arizona Biltmore Ballroom).

Badge Lanyards & Show Bags Sponsored By


7:30 am - 9:30 am 

Exhibitor-Set-Up


8:00 am - 9:30 am 

Exhibitor Breakfast

Served In Respective Exhibit Areas


8:00 am - 9:30 am 

Retailer Breakfast

Arizona Biltmore Ballroom

BREAKFAST EDUCATION TODAY from 8:30-10:00 am

Starting at 8:30 am, we introduce a new concept in Centurion Morning Education with our RapidFire Business Building Ideas for Retailers program. See today's RapidFire Topics and Speakers below:

  • The Importance of Branding & Finding Consistency During Volatility--Gus Garcia, Bottom Line Marketing
  • Get The Most from Your Website--Bryan Cockerham, Punchmark
  • Hosting A Successful Custom Design Event--Matthew Eho, Guild & Facet
  • The Importance of Your Store’s First Impression--Leslie McGwire, Leslie McGwire Interior Design Company
  • Discovering The True Value of Your Store--Ira Bergman, The Gordon Company
  • Driving Revenue with Special Events--Justin VanMatre, National Rarities
  • What's In Your Platinum--Kevin Reilly, Platinum Guild International

Starting at 9:00 am, immediately following RapidFire, is our Featured Educational Session for this morning:

Topic: 10 Powerful Strategies to Conquer a Changing Economy

Sunday Featured Speaker Tom Shay, Owner, Profits Plus Solutions, Inc.

Areas Tom will cover: Do not put your trust in the media; Watch your competition to see where they are missing opportunities; Spend your marketing budget to retain customers first and attain new customers second; Advertising should be measured; Today’s focus is on having the inventory to sell and not item/price; Changing times require radical thinking; What is not producing likely needs to go; What is your “gut feeling” about the jewelry business telling you now?; Expense monitoring and achieving margin are imperative; Create your own budget and cashflow projections!

Tom Shay is a fourth-generation small business owner. He teaches how to improve the operation and profitability of the business. Tom has authored thirteen books on small business management and a college textbook on small business accounting and business planning; written 400 columns in 75 trade publications and nominated three times for the Jesse H. Neal award for editorial excellence in business media; earned the Certified Speaking Professional distinction - attained by 8 percent of speakers. www.profitsplus.org

THIS MORNING'S EDUCATION SPONSORED BY PODIUM, M-T11, MACARTHUR BALLROOM


All Day

Watch this website for download instructions for our Official Show App sponsored by NATURAL DIAMOND COUNCIL (NDC). NDC will also lead a very special at-show "Influencer" effort to editorially cover products and happenings at Centurion 2023 and broadcast the many posts to NDC's (and our influencers') wide consumer audiences! Featured Influencers for Centurion 2023 are: Bebe Bakhshi, Champagne Gem; Tracey Ellison, The Diamonds Girl; Benjamin Guttery, Third Coast Gems; Jennifer Heebner, jenniferheebner.com; and Kyle Roderick, Forbes.com. NDC will be based in the Prescott Room, adjacent to both Centurion's Meeting Room Exhibitors and the Arizona Biltmore Ballroom, site of all Centurion Breakfasts and Lunches.

Sponsored by


10:00 am - 6:00 pm 

Show Hours


10:00 am - 6:00 pm 

Excellence In Design Awards Voting!

Retailer attendees will be able cast your votes for your favorite designs through 5:00 PM Monday, January 30, 2023 right at the "live" Centurion Excellence In Design Awards Cases inside our fashion-forward MacArthur Ballroom exhibit area. Retailer Buyer Personnel each receive a $10 Gift Card when they stop to cast their vote!


11:00 am - 5:00 pm

Coffee & Cappuccino Service

Enjoy a delicious cup of coffee or cappuccino. Stations will be located in all exhibit areas. Sponsored by Luxury Display Group, F-T16, front of Frank Lloyd Wright Ballroom.

Sponsored by


12:30 pm - 2:00 pm

Lunch

Arizona Biltmore Ballroom, with 'Grab And Go ' Lunches for those in a hurry available on the Patio in front of the MacArthur Ballroom, as well as in the Frank Lloyd Wright Ballroom.


6:00 pm - 7:30 pm

Open Bar,  SPIRE LAWN

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge.


7:30 - 9:00 pm

Dinner On Your Own

Click Here or follow the link below for Top local restaurants. Be sure to make reservations.

https://www.tripadvisor.com/RestaurantsNear-g31310-d115484-Arizona_Biltmore_A_Waldorf_Astoria_Resort-Phoenix_Arizona.html


9:00 - 10:30 pm

After Dinner Open Bar,  SPIRE LAWN

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge


Monday, January 30, 2023


7:00 am - 6:00 pm

Come to Registration and Badge Pick-Up in the Aztec Room just off the entrance lobby of the Arizona Biltmore for touchless badge pick-up via QR Code sent to all attendees in advance of the show by email. Be sure you have your QR Code email ready on your phone when you arrive to save time. Badge Lanyards and Show Bags are sponsored by Smart Age Solutions, M-T1 (front of Macarthur Ballroom) and TAB4 (front of Arizona Biltmore Ballroom). (front of Arizona Biltmore Ballroom).

Badge Lanyards & Show Bags Sponsored By


7:30 am - 9:30 am 

Exhibitor-Set-Up


8:00 am - 9:30 am 

Exhibitor Breakfast

Served In Respective Exhibit Areas


8:00 am - 9:30 am 

Retailer Breakfast

Arizona Biltmore Ballroom

BREAKFAST EDUCATION TODAY from 8:30-10:00 am

Starting at 8:30 am, we continue with our new RapidFire Business Building Ideas for Retailers program. See today's RapidFire Topics and Speakers below:

  • Key Trends Defining the State and Future of Local Retail--Jaime Nielsen, Podium
  • The Importance of Displays--Richard Levi, Luxury Display Group
  • Augmented Reality: Bridging the Gap Between Online and Brick-and-Mortar Shopping--Kevin Saw, PICUP Media
  • So, Where Are Diamond Prices Heading?--Mahiar Borhanjoo, UNI Luxury Group
  • The Power of A Moment--Jay Gerber, Zillion Insurance
  • Never Let A Good Crisis Go To Waste--Eric Perrera, Smart Age Solutions
  • 5 Must-Dos To Protect Your Jewelry Store, Larry Spicer, Jewelers Mutual Group

Starting at 9:00 am, immediately following RapidFire, is our Featured Educational Session for this morning:

Topic: Building More Profitable Relationships between Vendor and Retailer

Monday Featured Speaker, Mark Pimental, Owner, MP Business Consulting

Areas Mark will cover: SYNERGY – The Art of Working Together Profitably; The Act of Balancing Profit and Relationship; Eliminate discounting; Shorten S/O time; Granular Tracking of Special Orders; System to adjust to metal price increases; Repairs and Remakes; Shelf stock programs; Co-op dollars; Quality control- QC rejection rate; Real-time special-order pricing; Sticky training for the sales teams on the product and company.

Mark Pimental is a Business Improvement Specialist mainly focusing on Independent Jewelers in the United States, Canada, and Australia.  He specializes in helping businesses with Strategic Planning, Building Infrastructure, Leadership Development, Sales Training, New Hire and Coaching Assessments. Prior to opening his consulting business, he was Vice President of Stores for Robbins Brothers The Engagement Ring Stores. Robbins Brothers is a 15-store regional chain which operates in four states. He spent 30 years at Robbins Brothers helping them grow from a 14-store mall chain doing 11 million dollars to a 15 super store chain doing 120 million in revenue. www.consultpimental.com


All Day

Watch this website for download instructions for our Official Show App sponsored by NATURAL DIAMOND COUNCIL (NDC). NDC will also lead a very special at-show "Influencer" effort to editorially cover products and happenings at Centurion 2023 and broadcast the many posts to NDC's (and our influencers') wide consumer audiences! Featured Influencers for Centurion 2023 are: Bebe Bakhshi, Champagne Gem; Tracey Ellison, The Diamonds Girl; Benjamin Guttery, Third Coast Gems; Jennifer Heebner, jenniferheebner.com; and Kyle Roderick, Forbes.com. NDC will be based in the Prescott Room, adjacent to both Centurion's Meeting Room Exhibitors and the Arizona Biltmore Ballroom, site of all Centurion Breakfasts and Lunches.

Sponsored by


10:00 am - 6:00 pm 

Show Hours


10:00 am - 5:00 pm 

Excellence In Design Awards Voting!

Retailer attendees will be able cast your votes for your favorite designs through 5:00 PM Monday, January 30, 2023 right at the "live" Centurion Excellence In Design Awards Cases inside our fashion-forward MacArthur Ballroom exhibit area. Retailer Buyer Personnel each receive a $10 Gift Card when they stop to cast their vote!


11:00 am - 5:00 pm

Coffee & Cappuccino Service

Enjoy a delicious cup of coffee or cappuccino. Stations will be located in all exhibit areas. Sponsored by Luxury Display Group, F-T16, front of Frank Lloyd Wright Ballroom.

Sponsored by


12:30 pm - 2:00 pm

Lunch

Arizona Biltmore Ballroom, with 'Grab And Go ' Lunches for those in a hurry available on the Patio in front of the MacArthur Ballroom, as well as in the Frank Lloyd Wright Ballroom.


6:00 - 7:00 pm 

Open Bar, MacArthur Patio (located outside in front of the MacArthur Ballroom)

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge.


7:30 pm to 9:00 pm

Spire Lawn

Gala Opening Dinner & Design Awards Winners

Enjoy a wonderful dinner under the desert night sky and congratulate all of the winners of the Centurion 2023 Excellence in Design Awards! We are grateful to JEWELERS MUTUAL GROUP for their kind sponsorship of tonight's Dinner & Deasign Awards. Jewelers Mutual (F-T3) and their division IJB/Wexler Insurance (F-T2) can be found in the Frank Lloyd Wright Ballroom.

Sponsored By


9:00 pm - 10:30 pm 

After Dinner Open Bar, Spire Lawn

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge.


Tuesday, January 31, 2023


7:00 am - 6:00 pm

Come to Registration and Badge Pick-Up in the Aztec Room just off the entrance lobby of the Arizona Biltmore for touchless badge pick-up via QR Code sent to all attendees in advance of the show by email. Be sure you have your QR Code email ready on your phone when you arrive to save time. Badge Lanyards and Show Bags are sponsored by Smart Age Solutions, M-T1 (front of Macarthur Ballroom) and TAB4 (front of Arizona Biltmore Ballroom). (front of Arizona Biltmore Ballroom).

Badge Lanyards & Show Bags Sponsored By


7:30 am - 9:30 am 

Exhibitor-Set-Up


8:00 - 9:30 am 

Exhibitor Breakfast

Served In Respective Exhibit Areas

8:00 am - 9:30 am 


Retailer Breakfast

Arizona Biltmore Ballroom

BREAKFAST EDUCATION TODAY from 8:30-10:00 am

Starting at 8:30 am, we continue with our new RapidFire Business Building Ideas for Retailers program. See today's RapidFire Topics and Speakers below:

  • Failure IS An Option--Tanya Nisguretsky, Virtual Diamond Boutique
  • Upgrading To Google Analytics 4--Shane O'Neill, Fruchtman Marketing
  • Using Industry Stats To Grow Sales & Profit--Sherry Smith, The Edge Retail Academy
  • Your Company's Value Proposition--Teresa Frye, TechForm
  • The Changing Focus On Diamonds--Steve Feldman, GCAL
  • Connecting Curious Consumers with the Natural Diamond Story--Madison Harvey, Diamonds Do Good

Starting at 9:00 am, immediately following RapidFire, is our Featured Educational Session for this morning:

Topic: Us Vs. Them!

Tuesday Featured Speaker, Jeff Havens

Jeff bills this session as “The Funniest, Most Informative Generational Keynote Ever!” You be the judge.

Partial List of Takeaways: Learn to replace the complicated four-generation model with a workable dichotomy between older, more experienced workers and their younger, less-experienced counterparts; Understand the key cultural, technological, and social changes that have conspired to create a disconnect between team members from these generations; Walk away with several immediately applicable strategies to address and eliminate problems caused by the disconnect mentioned above; Inspire a healthier, more robust work ethic in your younger employees (and your older ones, too); Inspire a healthier, more robust attitude toward change in your older employees (and your younger ones, too).

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers do but combining that with the entertainment value of a comedy show is not. Engaging, charismatic, and full of energy, Jeff Havens is the only business growth expert who provides serious solutions in a seriously funny way.

THIS MORNING'S EDUCATION SPONSORED BY GIA, TABLE F-T7, FRANK LLOYD WRIGHT BALLROOM.


All Day

Watch this website for download instructions for our Official Show App sponsored by NATURAL DIAMOND COUNCIL (NDC). NDC will also lead a very special at-show "Influencer" effort to editorially cover products and happenings at Centurion 2023 and broadcast the many posts to NDC's (and our influencers') wide consumer audiences! Featured Influencers for Centurion 2023 are: Bebe Bakhshi, Champagne Gem; Tracey Ellison, The Diamonds Girl; Benjamin Guttery, Third Coast Gems; Jennifer Heebner, jenniferheebner.com; and Kyle Roderick, Forbes.com. NDC will be based in the Prescott Room, adjacent to both Centurion's Meeting Room Exhibitors and the Arizona Biltmore Ballroom, site of all Centurion Breakfasts and Lunches.

Sponsored by


10:00 am - 6:00 pm

Show Hours


11:00 am - 5:00 pm

Coffee & Cappuccino Service

Enjoy a delicious cup of coffee or cappuccino. Stations will be located in all exhibit areas. Sponsored by Luxury Display Group, F-T16, front of Frank Lloyd Wright Ballroom.

Sponsored by


12:30 pm - 2:00 pm

Lunch

Arizona Biltmore Ballroom, with 'Grab And Go ' Lunches for those in a hurry available on the Patio in front of the MacArthur Ballroom, as well as in the Frank Lloyd Wright Ballroom.


6:00 pm - 8:00 pm 

Exhibitor Move-Out Hours


7:00 - 9:00 pm

Open Bar on Spire Lawn

Prior to and during Dinner our relaxing dinner ahead of our Featured Entertainer, Jay Lenio,  from 7:00-9:00 pm on the Spire Lawn

Open Bars are sponsored by Bottom Line Marketing, F-T5-6, Frank Lloyd Wright Ballroom.

Access with proper show badge.


7:00 - 9:00 pm 

Grand Finale Dinner on the SPIRE LAWN, Immediately Followed by Centurion's 2022 Featured Entertainment for 2023, JAY LENO!!!, in the Arizona Biltmore Ballroom

Enjoy a wonderful, wind-down dinner and drinks together with your many industry friends and then... Centurion's 2023 Featured Entertainment, JAY LENO!!!

JAY LENO will perform Tuesday Night, January 31, 2023 at 9:30 PM, Arizona Biltmore Ballroom, Conference Center. Get there early to get your seats!

Acclaimed TV late night show host, admired stand-up comedian, best-selling children's book author, much-in-demand corporate speaker, TV and movie voice-over artist, pioneering car builder and mechanic, and philanthropist. .. Jay Leno is widely characterized as "the hardest working man in show business."


Wednesday, February 1, 2023


4:00 am - 2:00 pm 

Shuttles to Phoenix Sky Harbor Airport--Arizona Biltmore Front Drive

Go to the Arizona Biltmore Front Drive to board departure shuttles heading to Phoenix Sky Harbor Airport.


8:00 am

Bus to Tucson--Arizona Biltmore Front Drive

We are pleased to bring back the Bus to (and from)_ Tucson, provided courtesy of CENTURION ans AGTA. The bus will leave the Arizona Biltmore at 8:00 am and head to the AGTA Show in Tucson and will return from its drop-off point at 6:30 pm the same day. You can of course bring your bags and stay on in Tucson if you wish.


2024 DATES

Hope You Enjoyed CENTURION 2023, Our 22nd Anniversary Show!

WE LOOK FORWARD TO SEEING YOU BACK HERE NEXT YEAR AT OUR ANNUAL HOME, THE ARIZONA BILTMORE RESORT.

ARRIVALS FRIDAY AND SATURDAY, JANUARY 26 AND 27, 2024;

SHOW DAYS: SUNDAY, MONDAY AND TUESDAY, JANUARY 28, 29 AND 30, 2024.

DEPARTURES: WEDNESDAY, JANUARY 31, 2024.

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